Watch Not Working? Here are the steps to identify the problem

Posted by Alan A on

There's a certain sinking feeling that comes with glancing down at your wrist and realizing your trusty timepiece has stopped ticking. Whether it's an heirloom passed down through generations or a recent splurge, a malfunctioning watch can disrupt your day and even your sense of time. But before you jump to conclusions or consider purchasing a replacement, it's essential to determine the root cause of the issue. Here are the steps to figure out the core problem of a watch that's not working:

1. Check the Battery (For Quartz Watches):
The most common reason quartz watches stop working is that the battery has run out. A typical watch battery lasts about 1-2 years, depending on the watch's features and usage. If your watch has been lying dormant for an extended period or if you've noticed the second hand skipping several seconds at a time, it might be time for a battery replacement.

2. Wind the Watch (For Mechanical Watches):
Mechanical watches, both manual and automatic, require winding. If you have a manual watch, it needs regular winding by turning the crown. Automatic watches, on the other hand, wind themselves as you move. However, if they aren't worn for an extended period, they can stop. Try winding your watch or wearing it for a day to see if it starts ticking again.

3. Examine the Crown:
The crown, the small knob used to set the time and date, can sometimes get pulled out accidentally. If the crown is in the time-setting position, the watch will not run. Ensure the crown is fully pushed in to allow the watch to operate.

4. Avoid Magnetic Fields:
Watches, especially mechanical ones, can be sensitive to magnetic fields. Exposure to magnets, like those in speakers, computers, or even certain handbag clasps, can affect the watch's movement. If you suspect magnetization, keep your watch away from magnetic sources and consider demagnetizing it with the help of a professional.

5. Inspect for Physical Damage:
Drops, knocks, or any other physical trauma can affect your watch's performance. Examine the watch for any visible signs of damage, especially on the crystal, case, or back. Internal components can also be affected, which may require a watchmaker's expertise to diagnose.

6. Note Any Moisture:
Water resistance is a feature in many watches, but no watch is entirely waterproof. If you see condensation under the crystal or have recently exposed your watch to water, it's possible that moisture has entered the watch, affecting its operation. In such cases, it's crucial to address the issue immediately to prevent corrosion of internal components.

7. Listen Closely:
Hold the watch close to your ear and listen. If you hear a faint ticking but the hands aren't moving, there might be an issue with the watch's hands or dial. This can happen due to misalignment or if the hands are touching each other.

8. Consider its Service History:
Just like cars, watches need regular maintenance. If it's been more than 5 years since your watch's last service, accumulated dirt and old lubricants might be affecting its performance. Regular servicing ensures the longevity and accuracy of your timepiece.

9. Consult a Professional:
If you've gone through the above steps and your watch still isn't working, it's time to consult a professional watchmaker. They have the tools and expertise to diagnose and address more complex issues, ensuring your watch gets the care it deserves.

In Conclusion:
While it's distressing when a trusted watch stops working, it's essential to approach the situation with patience and understanding. By methodically going through these steps, you can determine the root cause and take the necessary action. Remember, watches are intricate machines, and with the right care and attention, they can serve you reliably for years to come.

Watch Not Working? Here are the steps to identify the problem


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