Privacy Policy

Total Watch Repair is committed to safeguarding your privacy online. Please read the following policy to understand how your personal information will be treated as you make full use of our website and services.

What personally identifiable information does Total Watch Repair collect from me?

Total Watch Repair collects information to provide you with a smooth, efficient and customized experience while using our site.

Personally identifiable information is requested when you register with us, place a band order, request a watch service, and participate in sweepstakes, along with additional ways. Personally identifiable information can include your name, billing and shipping address, phone number, email address, and other contact and information. Financial information, like your credit card number (or a check or money order), may be collected to place an order or to pay for a service.

What are cookies and how does Total Watch Repair use them?

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. This site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Who is collecting information and for what purpose?

Total Watch Repair collects personally identifiable information to help provide a fun and safe environment while browsing our site. This is done to create an optimal online experience for each user. When you are on our site and asked for personal information, you are sharing this data with Total Watch Repair alone.

We use customer contact information to process and fulfill orders, contact customers for order and repair updates, stopping potential fraud, to send service emails, newsletters, and promotional emails from us. We also may use this data to notify consumers about updates on our site, contacting customers directly, and completing orders.

By ordering from Total Watch Repair, you agree to join our mailing list. You may choose to opt out and unsubscribe at any time. Once we have processed your request, you will no longer receive promotional emails from us.

We do not sell or give your personal information to third parties. All user data is kept confidential and we use it for our own purpose.

We will also conduct sweepstakes and or other promotions. People who choose to participate may be asked to provide personal information. This information will be used by us to notify winners and meeting promotional promises along with providing promotional emails.

With whom does Total Watch repair share my information?

As a general rule, Total Watch Repair will not disclose or share any of your personally identifiable information unless when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. We are the only entity collecting your information. We do not sell, trade, or rent personal information collected on this site to others.


We reserve the right to place a non personal-information-identifying cookie for third party tracking and anonymous data tracking which may be used for remarketing purposes on Third party vendors, including Google to show ads on various sites on the internet that you may visit. You may opt out of this by visiting and opting-out.

Additional information

By purchasing products from the Total Watch Repair online website, you agree to provide us with a contact email which we may use to contact you and send you online promotions. You can always request to be removed from the online promotions email list. Contact us to remove yourself from our list.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Questions regarding this private policy should be directed to

How people feel about Total Watch Repair
  • Erin S.
    Very impressed with the customer service and the prices are awesome, will get recommendations from me definitely!
  • Jack L.
    This place is amazing. They have such attention to detail and provide great customer service!
  • Miguel D.
    Great place for all watch repair needs! They have a wonderful selection of watch bands. Karla was super friendly and answered all of my questions.
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